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Privacy Notice

Astracast International Holdings Ltd is a manufacturer and distributor of kitchen sinks and associated fittings and accessories. This privacy notice sets out how we use and protect any personal information we collect about you.

TOPICS:

* What information do we collect about you?
* How will we use the information about you?
* Marketing
* Access to your information and correction
* Lawful basis
* Cookies
* Data retention
* Your legal rights
* Other websites
* Changes to our privacy notice
* How to contact us


WHAT INFORMATION DO WE COLLECT FROM YOU?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

We collect information about you to process your order / enquiry, manage your account and if you agree, to email you about other products and services we think may be of interest to you.

The personal information that you provide will be available to Astracast International Holdings Ltd, our affiliated companies and trusted third party service providers and contractors.

Astracast International Holdings Ltd will not share your information for marketing purposes with other companies.

MARKETING

We may from time to time use your personal information to send you automated email messages or marketing material regarding our services, with your prior consent.

You may opt out of receiving such marketing email messages at any time, by replying to the message with “Unsubscribe” in the subject line, or by replying to the email message that you do not wish to receive any future email messages, or by following the instructions in any marketing communication.

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email or write to us at the address below.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. For further detail and a full copy of our privacy statement please contact us using the details below.

LAWFUL BASIS

Legitimate interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

COOKIES

Cookies are text files placed on your device to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser to not accept cookies and the above-mentioned websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances you can request erasure of your personal data.

YOUR LEGAL RIGHTS

To request access, correction, erasure, restriction of processing or transfer of your personal data please contact us using the details below. You can object to processing or withdraw consent at any time as applicable. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

OTHER WEBSITES

Our website contains links to other websites. This privacy notice only applies to our website so when you link to other websites you should read their own privacy notices / policies.

CHANGES TO OUR PRIVACY NOTICE

We keep our privacy notice under regular review and we will place any updates on our web page. This privacy notice was last updated on 7th June 2018.

HOW TO CONTACT US

Please contact us if you have any questions about our privacy notice or information we hold about you;

* By email: aftersales@astracast.com

* Or write to us at: Astracast International Holdings Ltd, Wallis Street, Bradford, West Yorkshire, BD8 9RR.

* You can contact the nominated data controller via email on: datacontroller@astracast.com or via telephone on: 0791 7688 238

Thank you for visiting.